How to make my order

In order ot protect your privacy and the safe of your credit card. You don't need to register to be a memember of our site. You can directly make the order online and then finish the basic information to make your order sucessfylly. All orders enjoy the same preferential price.

 

Shipping method

For goods safe and fast delivery, we take up EMS and 4px as shipping methods. The 4px is a express & freight company, which has the good efficiency and its business scope covers worldwide.

Items are checked and packed before issue. Please make verification the item before sign on the spot. We do not accept refund demand because of damaged or missing items caused by transportation.

You can track your parcel with the order number and tracking link we send you after sending your parcel.

 

Free shipping:

You can enjoy of the most of the product free shipping if you ordering over 5 boxes of products for the France, Germany, Canada, Britain, United States, Australia, Japan, Philippines, Switzerland, Ireland, Italy, Russian and Sweden.

 

What kind of payment we accept?

Normally, we accept the Western Union, Moneygram and Bank transfer payment. If you want to make the payment in the other way, please tell us visa email:service@slimtea.info

 

How to contact us?

Any questions about pre-sale, please email us to sales@slimtea.info

If you have any problems about product quality or product returns, please email us to service@slimtea.info

 

About returns

Return and replacement claims are accepted under the situation of no damaged goods. The filing party to pay the costs incurred. We will deal with the refund within 24 hours after receiving item from you. Similarly, we will send the new item within 24 hours after we receive the old item you returned.

 

Return Procedure:

Email us the reason why you want to return the item.

Delivery the item to the address we specify in the shipment (or another place we tell you). Please state all your information clearly inside your return, buyer's name, address and telephone number.

Returned merchandise must be in the same condition as we shipped out. We reserve the right to assess additional fees if the returned item is not in proper condition.